IGEAYODEJI

System Status: Available for IT / Cloud / Support Roles

Infrastructure support that keeps business moving.

I’m Ige Ayodeji — an IT Infrastructure, Cloud, EUC, Security and Application Support professional with hands-on experience across Microsoft 365, Azure, Entra ID, Intune, SCCM, ServiceNow, ITIL, deployment support, identity access, endpoint operations and technical project coordination.

Azure Microsoft 365 Entra ID Intune SCCM ServiceNow ITIL PowerShell
Professional photo of Ige Ayodeji
IA

        
Identity Healthy
Endpoints Protected
Tickets Resolved
Cloud Online
8+

Years supporting enterprise users, infrastructure, applications and hybrid environments.

L2/L3

Escalated support across endpoints, Microsoft services, VPN, access, incidents and business systems.

Cloud

Azure, Microsoft 365, Entra ID, monitoring, deployment support and operational readiness.

Security

RBAC, MFA, GPO, endpoint protection, access lifecycle and security policy support.

Why Hire Me

I bring support depth, cloud awareness, security discipline and project coordination together.

Business-first troubleshooting

I don’t just close tickets. I look for root cause, user impact, documentation gaps and repeatable fixes.

Hybrid infrastructure mindset

I understand how identity, endpoints, networks, SaaS tools, cloud services and users connect in real operations.

Security-aware delivery

I support access control, MFA, RBAC, GPO, policy enforcement, endpoint compliance and secure operational habits.

Strong communication

I can explain technical issues clearly to users, managers, vendors and engineering teams without losing accuracy.

Technical Command Center

My practical skill map.

Proof Through Data

What my experience signals to a hiring manager.

Operational Coverage

Identity + Endpoint Supports user lifecycle from onboarding to access control and device compliance.
Incident + RCA Can triage, escalate, document, communicate and prevent repeat issues.
Cloud + Apps Understands Azure, M365, monitoring, releases, application support and production readiness.

Project Evidence

Real-world project themes I can speak to in interviews.

01

Azure Application Modernization

Supported migration and production readiness for applications moving into Azure services.

  • Azure App Services
  • Azure SQL
  • App Insights
  • Release validation
02

Endpoint Compliance & EUC Support

Supported users, devices, software deployment, patching, compliance checks and endpoint lifecycle.

  • Intune
  • SCCM/MECM
  • Windows
  • Device support
03

Identity & Access Operations

Supported secure access through AD, Entra ID, MFA, RBAC, group policies and user lifecycle tasks.

  • Active Directory
  • Entra ID
  • MFA
  • RBAC
04

ITSM Incident Coordination

Coordinated incidents, service requests, escalations, vendor communication and root cause documentation.

  • ServiceNow
  • BMC Helix
  • ITIL
  • RCA

Career Snapshot

Support, infrastructure and coordination experience across enterprise environments.

Current

IT Project Coordinator / Infrastructure Support

Deployments, documentation, application support, release readiness, cloud tasks and stakeholder coordination.

Previous

Senior IT OSS / Network & Infrastructure Engineer

Enterprise support across endpoints, networks, AD, SCCM, VPN, infrastructure operations and escalations.

Previous

Technical Support Engineer L3

Escalated troubleshooting across Microsoft 365, device issues, VPN, macOS, Windows and business systems.

Certifications & Education

Credentials that support my technical and delivery background.

PMP CISA ITIL 4 Foundation Certified ScrumMaster Software Engineering Diploma Azure / Cloud Learning

Contact

Need someone who can support users, secure access, coordinate delivery and understand infrastructure?

I’m open to IT Support, Technical Support Engineer, Infrastructure Support, Application Support, EUC, Cloud Support, IT Security Analyst and IT Project Coordinator roles.